Pages
FAQs
About
Pearl Kerala Holidays is one of the leading tour Operator and travel agent, specialized in organizing tours throughout the Indian subcontinent. Planning tour with us means getting out there and being a part of it, tailored according to your choice but reaching beyond your expectations.
services
Pearl Holidays & Tours aims to answer all enquiries within 24 hours. You can also contact us through our live chat or call our customer support line to talk to one of our friendly travel consultants. And 24 hours Taxi services are avilable
Tours
Everything you see on this site-all services and packages-are created and managed by Pearl Holidays & Tours . We organise all the travel arrangements in close cooperation with the very best local providers in each of our destinations.
Now, Please browse the most frequently asked questions by our customers and you may easily find the answer to your question:
To secure your tour we must receive the 50% deposit required. Confirmation of the Package is subject to receipt of 50% of the tour cost. Balance 3 days prior to start of tour. This can be done by depositing in our bank account. Once your deposit is received your place is guaranteed.
Please note that you will also be required to complete and sign our booking form which you can find on the website.
A typical on the make my tour passengers will be an international mix of friendly, professional English speaking travellers who come from all walks of life and from all over the world and share a passion for travel.
Our group tours will suit the more adventurous traveler, so you're likely to have plenty in common with other members of the group before you even meet. We attract many solo travellers as it's a fun way to travel as well as some couples and often small groups of friends.
Travellers on our Pearl Holidays & Tours are normally over 5 years.
We recognise that this is the most stressful time in your journey. You are tired, you have just negotiated the various bureaucracies of India and there is a huge crowd of locals waiting to welcome their relatives. It is pretty forbidding, but we will be there with a placard. If we do not find you, then stand there looking lost and we will come up and check. Sweet coconut and we are on our way!
May - August (Lean Season)
Cancellation has to be done at least 03 days before the check-in date -95 % of the advance amount will be refunded
September - November (High Season)
Cancellation has to be done at least 14 days before the check-in date - 95 % of the advance amount will be refunded
December - January (Peak Season)
Cancellation has to be done at least ONE MONTH before the Check-in date - 75 % of the Advance amount will be refunded. There will be NO Refunds for cancellation of reservation for 25 December and 31 December. Cancellations during peak season is NOT entertained
February - April (High Season)
Cancellation has to be done at least 14 days before the check-in date - 95 % of the advance amount will be refunded
Cancellation for Deluxe / Family packages has to be done at least ONE MONTH in advance. 90% of the package amount will be refunded
For reservations, kindly forward us an email to info@pearlkerala.com or pearlkeralam@gmail.com , clearly mentioning the exact travel date (date of your arrival in kerala) & the code of the package. If you require a customized package, other than what is published in the website, you can send us an email with your requirements.
For families with children aged between 5 years - 16 years we offer family tours to God's Own Country. In Kerala we offer leisure package which are suitable for families with children from 6 years - 17. Families with children aged 12 and above are also welcome on our leisure package. Alternatively we can tailor-make a private tour just for your family. Please contact us for further details. Our standard groups tours are suitable for families with teenagers aged 16 years and above, provided they are accompanied by a parent or guardian who accepts full responsibility for them.
No. Our prices are for the tour/expedition/adventure component / Taxes only as we have people from all over the world joining our trips. Our package Excludes Air/Train fare.
The houseboat crew boat take special care to meet the needs of the tourists.They are also given special training in first aid and life saving techniques to meet if any emergency arises. Hence there is nothing to worry about safety.
May – August (Lean Season)
September – November (High Season)
December – January (Peak Season)
February - April (High Season)
YES. Air conditioning is available at all the hotels / resorts featured in our website except at Thekkady (Periyar) & Munnar hills, as these are high altitude places with cool climate.
Yes. The houseboats operates during Monsoon. But if its pouring heavily houseboat cruise will not be possible.
Summer - April-June (26 - 33 degree Celsius)
Monsoon - July-September (22 - 27 degree Celsius)
Winter - October-March (24 - 32 degree Celsius)
Usually tips are 10%. And for drivers Rs.300 - 400 per day. But this vary as per the quality of service they provide and how you like it.
Generally speaking, it is not possible for foreign visitors to book train tickets using their credit cards. After a number of incidents of fraud using stolen credit cards, many transport companies stopped accepting international cards for online payment.
For this reason, we tend to buy tickets for our visitors from this end to get around this problem.
You can buy tickets at the time of travel, however if you want either first class or second class seats, they generally need to be pre booked.
It depends on the citizenship of traveler.
Yes, for making a bulk or group booking, Just click on Group booking link and provide the required details. Our support team will contact you within 48 hours to confirm the fare & other details.
It is always safe and secure to book your car for transportation with our taxi service the drivers are well trained, polite and informative.
Vehicles available for travelling are Etios, Inova, Tata Indica and Large Coaches etc.